Category Archives: Uncategorized

The ROI of Costco’s Employee Suggestion Program

Since its founding, Costco has always had a focus of putting their employees first. A data point that proves this isn’t just a leadership talking point can be seen in Costco’s turnover rates.  For employees who have worked at the company for more than one year, the annual turnover rate is below 6% compared to the retail industry average of over 60% in 2021.  According to their CEO, one reason that Costco

Coby Skonord|
January 19, 2021
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Amazon Prime – An Employee Idea that Produced 5 Billion in Revenue in Q3 2019

Amazon-Prime-Employee-Ideas

I, along with most of the people reading this article have a subscription to Amazon Prime. It’s transformed the way that we shop, purchase, and receive everything from computers to toothpaste. It has truly redefined what “on demand convenience” means. But, did you know that Amazon Prime was actually an idea submitted by an Amazon employee? Amazon’s goal was to find a new type of customer loyalty program that would

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