Successful companies know the benefits of listening to their employees and customers.
Making the sale may seem like the ultimate victory for a company, but the work isn’t done yet, nor should it be.
All organizations, from early tech startups to local hospitals to multi-national conglomerates, want employees that are interested or engaged in what they’re doing.
Innovative leaders like Elon Musk, Travis Kalanick, and Jeff Bezos are always in the spotlight.
Every company wants to be an innovator, but while few have the resources of multi-nationals dominating their marketplace, they do have something that no other company does – their employees.
Most companies have the best of intentions to listen to ideas and feedback from their employees.