Health Care Innovation: 5 Examples of Innovative Organizations and Systems

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Shifting patient expectations and advancing technology are inspiring providers to be innovative. Here are 5 of the most innovative health systems.                   

Carter Liebscher|
February 11, 2020

It’s true in any industry: Change happens, and if you’re resistant to change, you’re resistant to success. It’s especially true in health care, where providers are noticing a shift in patient expectations due to technological advances—within and outside the immediate industry.

With AI-powered virtual nurses, 3D printing being used in tissue engineering, and blockchain technology protecting sensitive patient data, there’s a lot of innovative technology for providers to invest in and benefit from.

Many already have. See how these five health care organizations implemented innovative tech to set them up for success.

Boston Children’s Hospital

Boston Children’s Hospital is the nation’s number-one children’s hospital, and it’s easy to see why: It produces and invests in cutting-edge surgical technology to assist even the most difficult patient conditions. Most recently, the hospital has been using 3D modeling to help surgeons practice complex procedures before performing on actual patients.

The Craniofacial Program is one of the largest and most revered program of its kind in the U.S., serving an example of innovation success for other health systems.


Patient data is a touchy subject. On one hand, external researchers would like more access into medical records that could provide insight into rare diseases. On the other hand, patients often have limited visibility of their own medical records, unaware of what their provider is doing with their data.

That’s where RDMD steps in. RDMD is a startup leveraging data science and technology to empower both researchers and patients by making medical records accessible per patients’ preferences. Putting people in control of their data while opening the door for research gives this startup on the innovative edge—providing an example for other organizations looking to up their innovation game.

The Mayo Clinic

Headquartered in Rochester, Minnesota, the Mayo Clinic has a long history of innovation starting from the early 20th century. In 1935, it housed the first hospital-based blood bank; in 1973, it owned the first CT scanner in North America. Certainly a leader in health care innovation.

The Mayo Clinic dedicated even more of its time to modern technological innovation in 2008 when it launched its Center for Innovation, an innovation incubator that has produced projects on population health modeling and the effects of the indoor environment on health—to name very few.

The University of Chicago Medical Center

One of the most frustrating—and expensive—issues health systems face is bottlenecking in the operating room. Too many patients with scheduled surgeries often forces hospitals to postpone operations, costs piling up daily.

In order to combat patient and doctors’ frustrations, the University of Chicago Medical Center uses predictive analytics to decrease turnover, helping them save over $600,000 per year and leading to more satisfied patients and doctors.

Advocate Aurora

As one of the ten largest not-for-profit integrated health systems in the U.S., Advocate Aurora has a lot of patients to focus on. Entrepreneur’s within the system have developed a number of ways to improve patients’ experiences and

For example, there’s the Symptom Checker, an AI-powered chatbot that allows people to remotely check what their symptoms are indicative of and what their care options are based on their situation. Patients can also speak with actual health professionals via Aurora’s 24/7 telehealth services.

These are services that show Advocate Aurora’s commitment to patient experiences and ultimate wellbeing.

We’ve seen firsthand how Advocate Aurora enables a culture of innovation throughout their entire organization. We partnered with them to help customer service representatives validate, develop, and sell their ideas to hospital administrators, enabling a culture of innovation at large from there on out.

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