Blog Archives

The best ideas come from the places you least expect, and the story of Flamin’ Hot Cheetos is no exception. Richard Montañez came up with the idea for Flamin’ Hot Cheetos while working as a janitor for Frito-Lay back in the 1980’s. Few product origin stories have captured public imagination quite like the tale of Flamin’ Hot Cheetos. It’s a story of grit, boldness, and creativity: a janitor at Frito-Lay

Post-it Notes are ubiquitous now, but the product struggled to make it to market initially.

SEPHORA’s Idea Central initiative is transforming digital retail—and breeding the next generation of innovative leaders.

Front-line employees and regular customers have the best insight in optimizing your organization, from brick-and-mortar stores to internal operations.

Since its inception, Costco has prioritized its employees, and the results speak for themselves. One clear indicator of this focus is their remarkably low turnover rates. For employees who have been with the company for over a year, the annual turnover rate sits below 6%, compared to the retail industry average of over 60% in 2021. Costco’s CEO attributes this retention and employee satisfaction to the value each team member

I, along with most of the people reading this article have a subscription to Amazon Prime. It’s transformed the way that we shop, purchase, and receive everything from computers to toothpaste. It has truly redefined what “on demand convenience” means. But, did you know that Amazon Prime was actually an idea submitted by an Amazon employee? Amazon’s goal was to find a new type of customer loyalty program that would